Hello Gerard, thanks for bringing your issues to our attention. We realize that we've been in connection with you about this issue and that the repairs have already been concluded.
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the mobile phone within the Image is sitting flat- lying on one particular plank but is lifted off of the second plank due to the warping Was this assessment …? Helpful four Amusing Neat Heather P. Terrell, TX
So Indeed Yet again I had to reschedule. The third time they came out I informed them to come early nevertheless the gave me a window of nine-eleven which they ended up coming at eleven:thirty. This time they advised me they could not replace the carpet because I required my husband to remove the closet folding door. I told them the original time they had been listed here that they eradicated it and place it back together. The man reported he does not do this And that i should call my husband. I told him that there was not going to be any one here until 6. By this time I used to be so upset, I've skipped two days of labor for them and moved furnishings 2 times by myself all for this crap.
All I am able to say is Really don't utilize them Until you just Never treatment exactly what the Price is. I feel one other comment they toss a major range at you to discover when you Chunk, well I obviously did not and would not advise them.
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Be sure to hold the email messages coming, if empire would not assist us, then a class motion lawsuit will. To date We have now a handful of on board. Require extra.
La, CALIFORNIA -- If I could provide them with a zero I might! We got carpet set up fewer than 2 several years back and about two 1/two months in the past the carpets were being cleaned in all 3 rooms. Daily later the odor that arrived from among the rooms was so poor I needed to tear it off and remove it as it was ideal beside my Little ones rooms which might be 2 and 4 a long time previous. After i known as empire to report this they informed me that every one I can do is develop a scenario And they'd get back to me. About four days later they informed me they planned to mail someone out there to Examine the carpet, which I'd no challenge with but he could only do it in three days. Now we've been speaking about every week later, which I'd to maintain my Young children from the carpet since I tore it out they usually wanted to mess with the threads.
Soon soon after, they did, and likewise informed me that the carpet didn't can be found in to their warehouse and wouldn't be installed today. I asked if there was just about anything at all that might be performed, and explained to them that my household was essentially sitting down in my driveway in planning for that set up. I used to be explained to no, after which you can absolutely nothing. We misplaced relationship.
When the dude came out he took shots and questioned if he could go ahead and take carpet I ripped out with him And that i claimed Sure. About One more 7 days and also a fifty percent later a girl named Janet ** referred to as me and said that the carpet did not dry correctly. So I informed her that it seems like a product defect mainly because all 3 rooms had been dried a similar way. She instructed me which they can exchange the portion I tore out with new carpet, which wasn't even up for click here discussion because a two-yr outdated carpet Despite cleaning seems entirely unique from the brand new carpet. So she then proceeded to declare that they'll buy material and I really have to pay out a $400 pounds for labor. I instructed them that it absolutely was unfair that I had to pay for once more for your defect that their products triggered and they ought to take up The complete Price tag. She told me that she would want her supervisor to comply with this and that she would simply call me again.
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He scheduled a Sunday on a protracted weekend considering that he can't work on Saturdays. We didn't make any designs for that weekend considering that we had this appointment and sent a text to my gross sales guy to substantiate the appointment on Friday night. I was instructed that my appointment is on Saturday - SURPRISE!!!